"Transforming Outsourced Fulfillment"

More and more, your customers demand "e-Procurement" for business-to-business purchases. But, as soon as the order is confirmed, the next question is: "Where’s my shipment"?

Today’s business customers expect e-Procurement. Tomorrow, they will expect "e-Fulfillment". Your customers expect you to support the entire purchase transaction electronically -- from decision through delivery.

net*transport provides the value-added logistics services that are essential to e-Fulfillment: shipment tracking, carrier-performance monitoring, early-warning signals for problem shipments and payment settlements.

The problem is, shippers cannot access shipment-status information resident in their carriers’ systems. This "transport-intelligence gap" translates to high customer-service costs and poor service. Customer service exhausts its resources on low-value activities, problem shipments contribute to unnecessary costs and obsolescence and shippers fail to differentiate themselves from the competition.

Yes! I need to manage the entire purchase transaction electronically, from decision through delivery.
Tell me more about my options!!

Is The Transport-Intelligence Gap Costing You Money?

Find Out with our Problem Shipment Quiz:

1. Do your customers receive "advance" shipment notices after the shipment arrives?
2. Do your customers find out what’s on the truck after the truck hits the dock?
3. Do you find out about problem shipments when your customer refuses to accept delivery?
4. Do damage claims take months to resolve?
5. Does Customer Service spend too much time answering shipment-related calls?

If you answered "Yes" to any of the above questions, then problem shipments are costing you money.

Yes! The transport-intelligence gap is costing me money.
Tell me more about my options!!

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